Features & Benefits:

Gmail Contextual Widget:

Feature:

CloudFactor presents related Salesforce Lead, Contact, Account, Opportunity, Case, Activity history, and Chatter info as you process email and review upcoming calendar events.

Benefit:

CloudFactor delivers information about your customers and prospects, at the moment of interaction in Gmail and Google Calendar, without having to search for it. The result is improved efficiency, more effective customer interactions, and better business outcomes.

Feature:

Update CRM Information in-line in Gmail, without having to Login and Search for the Records you require in Salesforce. Easily Log Calls, Create Events, and Record Emails with the click of a button.

Benefit:

CloudFactor provides users with the ability to easily make updates from their inbox, when they find out about them.  Sales Stages, Contact Information, Case Comments and more can all be updated directly from Gmail.

Edit Salesforce Info In-Line:

View and Post Related Chatter Info:

Feature:

View Related Chatter information about Customers and Prospects.

Benefit:

CloudFactor makes internal collaboration easier, and allows users to quickly tap into the power of their internal community.  Make better informed decisions by viewing what your internal community is saying about the people you are communications with.  Quickly post questions, and leverage the power of your internal community to get answers.

Feature:

Create Salesforce Leads and Contacts from Gmail with the click of a button.

Benefit:

By making it easier for users to add new Contacts and Leads, you organization will benefit from better insight into the people you are working with.

Create Leads and Contacts:

View and Post to Your Chatter Feed:

Feature:

See your Chatter Feed in Gmail.  Post Updates and Comments, and use Callouts to specify specific people in your organization.

Benefit:

Improve your organization's collaboration efforts, and benefit from aggregate knowledge of your internal community.

Feature:

Administrators can setup and configure CloudFactor from one centralized location

Benefit:

Adjust page layouts, make certain apps visible to some users and not to others, pick which fields (including custom fields) are shown on pages, all done from one centralized location.  No software or browser plugins to install or manage.

Centralized Setup: